Who Should I See

Who should I see?


We try to keep our GP appointments for patients with more serious health problems.

Before you book an appointment to see a doctor please consider whether an appointment with a another Clinician might be appropriate. They can help you with a wide range of medical problems.

Our receptionists can help you decide which is the right person for you to see.

Self care

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.


Your pharmacist can help too


Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for a GP appointment for coughs, colds, aches and pains. Just give your local pharmacy a call or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

Click here for more information about how pharmacies can help you.


Walk in centres

There are Walk In Centres across Liverpool, Knowsley and South Sefton.

If you need same day urgent care, please contact www.111.nhs.uk or call 111. It’s available 24 hours a day, seven days per week and they’ll know the best service for your treatment need.

You can also turn up to any of our Walk In Centres without an appointment. However, if it’s an emergency or a serious injury, you should dial 999 or go straight to A&E.

Visit the NHS Mersey Care Foundation Trust website for further information.


NHS 111

111 is the free NHS non-emergency number.


You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

Click here for more information about how NHS 111 can help you.



A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”

If not, please consider using other local health services before you visit A&E.

Find your local hospital