Welcome to Our Practice

The surgery website is a most effective way of giving our patients access to help and the latest information 24 hours a day, seven days a week. It contains complete information about all the services we offer. It also details how the practice is organised and introduces our doctors, other medical and administrative staff and describes their various responsibilities.

Stay at Home – Protect the NHS – Save Lives

Everyone must now stay at home to help stop the spread of coronavirus. This includes people of all ages – even if you do not have any symptoms or other health conditions.

The only reasons to leave home are:-

• To shop for basic necessities or pick up medicine  
• Any medical need, or to provide care or to help a vulnerable person  
• To travel to work if you absolutely cannot work from home  
• To exercise once a day on your own or with people in your household  

Please telephone rather than visiting people in hospital where at all possible.

If you have to go out for one of these reasons

• Stay 2 metres (6ft) away from other people  
• Wash your hands for 20 seconds as soon as you get home  

Surgery Opening Times

Appointments

Due to the risk of coronavirus infection.

Following national guidance we are no longer able to book routine face to face appointments.

PLEASE DO NOT come to the practice unless asked to do so by the doctor.

Routine and emergency telephone appointments/Video consultation are available every day but are not pre-bookable.

Practice is still carrying out routine childhood immunisation so please book appointment to see practice nurse if your child is due for any vaccination.

Practice also offers eConsult service, patients can request eConsult by filling online form for any advice and treatment 

PRESCRIPTION ORDERING :

Please note all prescription can be requested/ordered via Online access/my GP app, via eConsult and your prescription will be sent electronically to nominated pharmacy.

GP PRACTICE OPEN ON FRIDAY 8th MAY BANK HOLIDAY

GP practices are normally closed on bank holidays, but this year we will be open as usual on the 8th Friday May bank holiday.

Pharmacies will also continue to be open over the Easter bank holidays but contact them direct to check on their exact opening times.

NHS Walk-in Centres will continue to operate daily between 8am–8pm, with the exception of the city centre one on Hanover Street. However, people need to call first on 0300 100 1004 to arrange an appointment.

You can also visit www.111.nhs.uk, or call NHS 111 if you don’t have online access, 24 hours a day.

Anyone with coronavirus symptoms - a high temperature or a new, continuous cough – who needs medical advice, should use the dedicated NHS 111 coronavirus service online at: www.111.nhs.uk/COVID-19. You should only call NHS 111 for this if you can’t get help online, as their phone lines are very busy at this time.

If someone is seriously ill or injured and their life is at risk, people should call 999 immediately, especially if they think that they or someone else is having a heart attack or stroke – every second counts with these conditions.

For more information, visit: https://www.liverpoolccg.nhs.uk/health-and-services/coronavirus-information/

https://twitter.com/COVIDLiverpool

https://www.facebook.com/COVIDLiverpool/

CORONA VIRUS

COVID-19: Specified countries and areas with implications for returning travellers or visitors arriving in the UK

see latest guidance here

If you have travelled from Cambodia, China*, Hong Kong, Italy: north, Iran, Japan, Laos, Macau, Malaysia, Myanmar, Republic of Korea*, Singapore, Taiwan, Thailand, or Vietnam read the guidance on the link. Do NOT come to Kirkdale Medical centre if you feel ill. 

There is now a self-assessment website where you will be asked a series of questions with regards to your symptoms. Please use this if you think you have symptoms and follow the advice given to you before you contact 111 or the practice.

Recognising Heart Attacks, Strokes and Heart Failure during the Coronavirus pandemic and beyond

Advice for People at Higher Risk

You may be at high risk from coronavirus if you:

• have had an organ transplant  
• are having certain types of cancer treatment  
• have blood or bone marrow cancer, such as leukaemia  
• have a severe lung condition, such as cystic fibrosis or severe asthma  
• have a condition that makes you much more likely to get infections  
• are taking medicine that weakens your immune system  
• are pregnant and have a serious heart condition  

Advice for people at high risk is to stay at home at all times and avoid any face-to-face contact for a period of at least 12 weeks.  Find out more about additional action for vulnerable people by reading this guidance.

Getting Help to Stay at Home – with or without symptoms

Staying at home will slow the spread of the virus, help the NHS to cope and save lives. Ask family, friends and neighbours to get what you need such as shopping or prescriptions, and use online services. Liverpool City Council has volunteers geared up to support people too, so you can also call Liverpool City Council on 0151 233 3066 from 8am to 6pm, seven days a week or request help online.

Liverpool City Council also want to identify more volunteers. If you are free to offer to help someone the number is 0151 233 3068 or register to volunteer online.

Getting Medical Help

If you need medical help not related to coronavirus, do not go to places like a GP surgery, pharmacy or hospital in person.

For health information and advice, please use these internet and phone options:-

• The NHS website to check symptoms and for health advice  
• Your GP surgery website ( use this link to find it ) and use their online support where possible.  
• For same-day medical help, use the NHS 111 online service. Call 111 if you're unable to get help online.  
• For life-threatening emergencies, call 999 for an ambulance.